Shipping Policy
- Order Processing:
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- Delivery Time:
- Standard delivery typically takes 3–7 business days, depending on your location.
- Delivery times may vary due to courier delays or unforeseen circumstances.
- Shipping Charges:
- Shipping charges, if any, are calculated at checkout.
- Free shipping promotions, if offered, will be applied automatically as per the terms.
- Address Accuracy:
- Customers must provide complete and accurate delivery addresses.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
- Packaging:
- All products are carefully packaged to ensure safe delivery, especially perishable items like honey and sweets.
- Tracking:
- Once your order is shipped, you will receive a tracking number (if applicable) to monitor your delivery.
- Damaged or Lost Shipments:
- If a product is damaged during shipping or lost in transit, contact gwellth2021@gmail.com immediately with supporting details.
- We will arrange a replacement or refund as applicable.